Fureesia Planners | Support Hub
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  • Welcome to Fureesia!
  • Getting Started
    • Digital Planning Basics
      • What is a Digital Planner?
      • How to Start Digital Planning?
      • Note-Taking Apps User Guide
  • HOW TO's
    • How to Download & Install Files
    • Adding Covers & Stickers
    • Installing Shortcut Integration
    • Creating App Shortcuts
  • HELP GUIDE
    • FAQ
    • Store Policies
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On this page
  • Will a physical item be shipped to me?
  • Do you take custom orders?
  • I didn't receive my order confirmation or download.
  • I lost my digital download file. What do I do?
  1. HELP GUIDE

FAQ

PreviousCreating App ShortcutsNextStore Policies

Last updated 6 months ago

Will a physical item be shipped to me?

Our shop only offers DIGITAL PRODUCTS. Upon purchase confirmation, you can access and download your files instantly.

Do you take custom orders?

Currently, We are not accepting custom orders or offering any customizations. If you need help with existing items let us know!

I didn't receive my order confirmation or download.

  1. If you have a Gumroad account: Log in and check your Library—your downloads should be there!

  2. If you don’t have an account: Check your Spam or Junk Folder. Sometimes, emails accidentally end up there.

Still can’t find it? The issue might be: A typo in the email address you provided or a full inbox preventing the email from arriving.

If that’s the case, just reach out to me , and I’ll ensure your files are sent to you without any trouble!

I lost my digital download file. What do I do?

If you have a Gumroad account, log in and check your Library. You should be able to access your downloads from there. If you don't, feel free to reach out to me , and I will gladly resend it to you.

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